Privacy Policy

Effective Date: October 26, 2025
Reynolds Renovations and Custom Buildings
Tulsa, Oklahoma
Contact: [email protected]

1. Introduction

Reynolds Renovations and Custom Buildings (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect information obtained through our website, forms, text messages, and related services. By using our website or submitting your information, you agree to this policy.

2. Information We Collect

We may collect the following information:

Personal Information: Name, phone number, email address, and project details submitted through our contact or quote forms.

Communications Data: Text messages, emails, or call details exchanged with you.

Usage Data: Information collected via cookies, Google Analytics, and Meta Pixel about your interactions with our site.

Payment Information (if applicable): If you make payments online, your payment is securely processed through third-party providers such as Stripe or GoHighLevel Payments. We do not store credit card numbers.

3. How We Use Your Information

We use your information to:

Respond to inquiries and provide quotes or consultations.

Schedule and confirm appointments or projects.

Send service updates, reminders, and promotional offers via text or email (with your consent).

Improve our website, services, and advertising performance.

Comply with legal or regulatory obligations.

4. SMS/Text Message Policy (A2P 10DLC Compliance)

By submitting your phone number through our website, you consent to receive SMS or MMS messages from Reynolds Renovations and Custom Buildings.

Message Frequency: Varies based on your interaction (e.g., appointment confirmations, reminders, updates, or occasional promotions).

Opt-Out: You may reply STOP at any time to unsubscribe from further text messages.

Help: Reply HELP for assistance.

Message & Data Rates: Standard carrier rates may apply.

No Third-Party Sharing: We do not share, sell, or rent your mobile number or text message consent with any third party for marketing or promotional purposes.

Data Protection: Mobile information is used exclusively to provide requested services and communication related to your interactions with us.

5. Cookies and Tracking Technologies

Our website uses cookies, Google Analytics, and Meta Pixel to analyze visitor behavior and improve user experience. Cookies help us understand which pages are visited and how users engage with our site.
You can disable cookies in your browser settings, though some features of the site may not function properly without them.

6. Data Security

We use reasonable technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access. Sensitive information transmitted through our website (such as payment details) is encrypted via SSL (Secure Socket Layer) technology.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your information at any time by contacting us at [email protected].

8. Third-Party Services

We use trusted third-party platforms to operate our business, including:

GoHighLevel (CRM & Automation)

Stripe or similar (payment processing, if applicable)

Google Analytics and Meta (advertising and analytics)
These third parties are bound by their own privacy policies and are responsible for securing your information under applicable law.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Your Rights

You may request to:

Access or update your personal data.

Opt out of marketing communications.

Delete your information.
To exercise these rights, contact us at [email protected].

11. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new “Effective Date.” Continued use of our services after updates constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 [email protected]
📍 Tulsa, Oklahoma